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Requests for assistance from the Research Computing team have been integrated into the campus-wide helpdesk system. 
Please submit requests at
That system is available to all Lehigh University faculty, staff and students, and allows users to submit help requests in various categories.  Please select 'Research Computing' to make your submission. Also, please indicate which system you're requesting help with, as well as a detailed description of circumstances surrounding your issue.
You're also welcome to examine our troubleshooting page for information as well.